Friday, August 23, 2013

Of all the bloody gall...

Okay, so someone was posting in a Phoenix Self Help group chat asking a question, and I responded with a comment that, while not very popular in some circles, is nevertheless absolutely true.
[2013/08/22 15:53]  Gulid Resident: Is there someone that can help me? My avi's body still looks grey even though I am on the v4.4.2 viewer, i did a clean update and everything and yet my avi si grey so idk what to do at this point :/
[2013/08/22 15:53]  Gulid Resident: i mean clean install
[2013/08/22 15:54]  Sophie Katsu: Guild you mean you're on Firestorm?
[2013/08/22 15:54]  Archangel Mortenwold: Might want to check the Firestorm Viewer support group, though I'll tell you right now their only response is likely to go out and buy a new computer.
[2013/08/22 15:54]  Mister Acacia: Guild, this is the Phoenix viewer group. You want the Firestorm group > secondlife:///app/group/3a1be8d4-01f3-bc1a-2703-442f0cc8f2dd/about
[2013/08/22 15:55]  Mister Acacia: Archangel, don't be an idiot.
[2013/08/22 15:55]  Gulid Resident: but mine says phoenix firestorm
[2013/08/22 15:55]  Gulid Resident: i dont know the difference
[2013/08/22 15:56]  Archangel Mortenwold: Who's being an idiot?  That's their response to most issues raised by users.
[2013/08/22 15:56]  Masdison Resident: You don't need a new pc other viewers work
[2013/08/22 15:56]  Mister Acacia: Guild, Phoenix viewer is a V1-based viewer that is now obsolete. Firestorm is made by the same people, it's V2/3 based and is current.
[2013/08/22 15:56]  XLR8RRICK Hudson: Guild I will IM you and help
[2013/08/22 15:57]  Archangel Mortenwold: There's Singularity and there's Cool VL Viewer, which both work well.  As for Phoenix being obsolete, that's true only so long as no one picks up the code and updates it.
[2013/08/22 15:57]  Mister Acacia: That's bullshit Archangel.
[2013/08/22 15:57]  Archangel Mortenwold: Isn't there anyone willing and able to that task?
[2013/08/22 15:57]  Sophie Katsu: why is it bullshit?
[2013/08/22 15:58]  StarlightShining Resident: really Arch - you told such troll rubbish
[2013/08/22 15:58]  Sophie Katsu: Jessica said anyone can have at it if they want to update it
[2013/08/22 15:58]  StarlightShining Resident: sure - go ahead - several have tried
[2013/08/22 15:58]  Mister Acacia: Because the support team does not automatically tell everyone to buy a new pc.
[2013/08/22 15:58]  Masdison Resident: Another thing the ssb has nothing to do with your avatar being gray, your av should look good its all the other av's that are gray
[2013/08/22 15:58]  Archangel Mortenwold: What's this "rubbish" to which you refer?
[2013/08/22 15:58]  Sophie Katsu: has that changed?
[2013/08/22 15:59]  StarlightShining Resident: sophie - go ahead and pick up Phx - many that actually know how to deal woith a viewer have tried and given up
[2013/08/22 15:59]  Sophie Katsu: oh ok i thought you were talking about his other comment
[2013/08/22 15:59]  Sophie Katsu: why are you telling me that?   i'm not a coder
[2013/08/22 16:00]  Sophie Katsu: i just repeated what Jessica said in one of the interviews that i saw on video
[2013/08/22 16:00]  StarlightShining Resident: as you said sophie - anyone can pick it up and take it forward
[2013/08/22 16:02]  Masdison Resident: I still use phoenix at time and its working fine in most sims but if you go to a sim that has the ssb all the av's look totally gray but your av looks good
[2013/08/22 16:03]  Mister Acacia: SSA (was ssb) is on all regions now.
At that point, the moderator blocked my ability to post in group chat.  Here's the screen cap so you can see for yourself.

Now, just to show you how true it is that the typical response to any and all issues with Firestorm really is to go out and buy a brand new computer, here's a screencap lifted right from the Firestorm blog itself.

Wow.  That looks like someone being told to go out and get a new computer, with the ass clown making the reply not even bothering to ask if the person to whom he is replying is even on a PC that uses Windows XP.  My computer runs Windows 7 Ultimate 64-bit edition, with the following specs:

CPU: AMD Athlon(tm) II X2 260 Processor (3214.35 MHz)
Memory: 8192 MB
OS Version: Microsoft Windows 7 64-bit Service Pack 1 (Build 7601)
Graphics Card Vendor: ATI Technologies Inc.
Graphics Card: AMD Radeon HD 6600 Series
Windows Graphics Driver Version: 8.17.0010.1077
OpenGL Version: 4.1.10750 Compatibility Profile Context

And guess what?  Firestorm won't run for you-know-what.  If it doesn't crash on start-up, it does very soon thereafter, and in the interim all I get is blackness with nothing fixing it.  My PC was designed to allow me to run graphics-intensive programs on high settings without breaking a circuit.  Yet the typical response to any and all issues with the badly-programmed Firestorm is "go out and buy a new computer, come into the modern age", as though that and not the crappy programming by the developers is the only thing to blame.  And when this is pointed out, it's met with name-calling, profanity, and censorship.  This is what the Firestorm developers and their merry band of suckups are like, dear readers.  You don't usually see this kind of behavior, this sneering contempt for one's own user base, in a lot of other places.

So yeah, I left that group and have no plans to return.  Now that Server Side Baking has gone grid-wide, I'm using Singularity Viewer full time.  Its building features still aren't quite on the same level as Phoenix, but the developers are a lot more receptive to input than the Firestorm elitists are, so who knows?  It just may end up becoming the premiere viewer for builders.

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